Paris Elysees FAQ Frequently Asked Questions
Discover who Paris Elysees is, our philosophy and our products by reading our FAQ (Frequently Asked Questions).
You can also visit our About Us page to learn more about the brand and its products.
Introduction to Paris Elysees Perfumes
The Paris Elysees brand was conceived in 1990 in Saint Tropez, in the south of France, with the objective of creating original, high-quality fragrances at an affordable and democratic price. All our Men’s and Women’s Perfumes are designed and created in France, in Grasse, capital of fragrances since the 18th century. The brand has since continued to grow in Europe and worldwide and is now present on all five continents. Paris Elysees has partnered with Amazon and is sold as a Prime brand on this marketplace in Europe, India, Brazil and now in the United States.
Visit our About Us page to learn more about the brand and its products.
Introduction to Paris Elysees Perfumes
The Paris Elysees brand was conceived in 1990 in Saint Tropez, in the south of France, with the objective of creating original, high-quality fragrances at an affordable and democratic price. All our Men’s and Women’s Perfumes are designed and created in France, in Grasse, capital of fragrances since the 18th century. The brand has since continued to grow in Europe and worldwide and is now present on all five continents. Paris Elysees has partnered with Amazon and is sold as a Prime brand on this marketplace in Europe, India, Brazil and now in the United States.
Visit our About Us page to learn more about the brand and its products.
FAQ Frequently Asked Questions
Discover the questions we are frequently asked about our fragrances and our brand;
Please click on the question you are interested in below to get a detailed answer.
If you do not find the answer to your question below you can also get in touch with us via our contact form
Are Parfums Paris Elysees "real" perfumes?
Our fragrance collections strive to be in tune with the times and meet the expectations of our audiences, wherever we are distributed.
Since its creation, Paris Elysees has been committed to offering the best product at the fairest price.
What is an "Eau de Toilette"?
Basically, it’s the fragrance concentrations. A fragrance concentration refers to the strength that a fragrance has.
Perfumes with a higher fragrance concentration contain more perfume oils and less alcohol.
Fragrance concentrations are broken into categories including parfum, eau de parfum, eau de toilette, eau de cologne, and eau fraiche.
All Paris Elysees fragrances are either Eau de Toilette or Eau de Parfum.
Why is the price so competitive?
We manage to maintain tight prices by not advertising in the main magazine, newspaper or television media (Paris Elysees has a strong presence on social networks) and by being fully integrated for the entire manufacturing and communication process, anywhere in the world.
Do you send samples?
To help you choose your fragrance, our team is available on social networks (Twitter, Facebook, YouTube, Pinterest, Instagram), on our Contact Page , or directly by email to info@paris-elysees.com
How to contact you?
Are Parfums Paris Elysees French?
Our perfumes are designed and created in Grasse, in the south of France, in our partner laboratories after study and market analysis in order to always offer original products of the best quality and at the most competitive price.
Paris Elysees global trading office is located in Barcelona, Spain.
Paris Elysees distribution and logistic center is located in Belgium, in the heart of Europe, in order to ensure an optimal and competitive positioning.
Our main fragrance packaging plant is located in India, in Jaipur, in order to be able to supply the most important markets in the world (India and Asia).
Paris Elysees has subsidiaries, or agreements with third parties, for the distribution and promotion of its products in all countries where we are present.
Do you test your products on animals?
Our products are laboratory tested and comply with the strictest standards in the world: R.E.A.C.H. (Registration, Evaluation, Authorization and restriction of Chemicals) and I.F.R.A. (International Fragrance Association) as well as all other European and international norms.
Where can I find your products?
We have entered into a partnership with Amazon for the logistics and distribution of our products in Europe, United States and India.
Paris Elysees is also present in many marketplaces in these countries and we are continually expanding our distribution channels.
To find Paris Elysees Parfums products in your area you can visit this dedicated page .
What is your product return policy?
You can usually find this information on the “Shipping & Return of Goods” page on the site where you purchased your product.
For those marketplaces where we are present, the return policy will generally depend on the marketplace in question.
In any case, if you are not satisfied with your product, please do not hesitate to contact our Customer Service via info@paris-elysees.com or via the contact form on this website .
How to become a distributor?
We will study your request and get back to you as soon as possible.
Shipping Options
Countries covered by delivery
We only ship orders placed on this website to the following countries:
France | Belgium | Luxembourg | Netherlands | Germany | Italy | Spain | Portugal.
Delivery Cost
a) Free shipping in point relais with Mondial Relay and Chronopost for the following countries:
Spain | France | Belgium | Luxembourg.
b) 7€ shipping costs for home delivery with Colissimo (La Poste) for the following countries:
Spain | Portugal | France | Belgium | Luxembourg | Netherlands | Germany | Italy.
We dispatch our orders every day in the early afternoon from our logistics centre in Mouscron, Belgium, on the French border.