Paris Elysees Homepage > FAQ Frequently Asked Questions

Paris Elysees FAQ Frequently Asked Questions

Discover who Paris Elysees is, our philosophy and our products by reading our FAQ (Frequently Asked Questions).
You can also visit our About Us page to learn more about the brand and its products.

Introduction to Paris Elysees Perfumes

The Paris Elysees brand was conceived in 1990 in Saint Tropez, in the south of France, with the objective of creating original, high-quality fragrances at an affordable and democratic price. All our Men’s and Women’s Perfumes are designed and created in France, in Grasse, capital of fragrances since the 18th century. The brand has since continued to grow in Europe and worldwide and is now present on all five continents. Paris Elysees has partnered with Amazon and is sold as a Prime brand on this marketplace in Europe, India, Brazil and now in the United States.
Visit our About Us page to learn more about the brand and its products.

Introduction to Paris Elysees Perfumes

FAQ Frequently Asked Questions

Discover the questions we are frequently asked about our fragrances and our brand;
Please click on the question you are interested in below to get a detailed answer.
If you do not find the answer to your question below you can also get in touch with us via our contact form

Are Parfums Paris Elysees "real" perfumes?

All our perfumes for Men and Women are original creations, designed in our laboratories in Grasse, in the south of France.
Our fragrance collections strive to be in tune with the times and meet the expectations of our audiences, wherever we are distributed.
Since its creation, Paris Elysees has been committed to offering the best product at the fairest price.

What is an "Eau de Toilette"?

Eau de Toilette, Eau de Parfum, Parfum… What are the differences?
Basically, it’s the fragrance concentrations. A fragrance concentration refers to the strength that a fragrance has.
Perfumes with a higher fragrance concentration contain more perfume oils and less alcohol.
Fragrance concentrations are broken into categories including parfum, eau de parfum, eau de toilette, eau de cologne, and eau fraiche.
All Paris Elysees fragrances are either Eau de Toilette or Eau de Parfum.

Why is the price so competitive?

Paris Elysees attaches the highest importance to the quality of its products and the satisfaction of its consumers.
We manage to maintain tight prices by not advertising in the main magazine, newspaper or television media (Paris Elysees has a strong presence on social networks) and by being fully integrated for the entire manufacturing and communication process, anywhere in the world.

Do you send samples?

In order to practice tight and affordable prices we have not manufactured samples of our perfumes.
To help you choose your fragrance, our team is available on social networks (Twitter, Facebook, YouTube, Pinterest, Instagram), on our Contact Page , or directly by email to info@paris-elysees.com

How to contact you?

Paris Elysees is present on many social networks (below, at the bottom of the page) and you can contact us through this channel; you can also contact us through our Contact Form , via this email address: info@paris-elysees.com or phone to our logistic center in Belgium: +32 56 84 84 34 14 (Number not surcharged, rates according to operator).

Are Parfums Paris Elysees French?

Although a global brand, Paris Elysees is a brand deeply rooted in the tradition of French perfumery.
Our perfumes are designed and created in Grasse, in the south of France, in our partner laboratories after study and market analysis in order to always offer original products of the best quality and at the most competitive price.
Paris Elysees global trading office is located in Barcelona, Spain.
Paris Elysees distribution and logistic center is located in Belgium, in the heart of Europe, in order to ensure an optimal and competitive positioning.
Our main fragrance packaging plant is located in India, in Jaipur, in order to be able to supply the most important markets in the world (India and Asia).
Paris Elysees has subsidiaries, or agreements with third parties, for the distribution and promotion of its products in all countries where we are present.

Do you test your products on animals?

Paris Elysees does not use, and will never use, products from, or derived from, animal exploitation. Similarly, we do not perform (nor will to do) any tests on animals.
Our products are laboratory tested and comply with the strictest standards in the world: R.E.A.C.H. (Registration, Evaluation, Authorization and restriction of Chemicals) and I.F.R.A. (International Fragrance Association) as well as all other European and international norms.

Where can I find your products?

Paris Elysees Perfumes are mainly sold online.
We have entered into a partnership with Amazon for the logistics and distribution of our products in Europe, United States and India.
Paris Elysees is also present in many marketplaces in these countries and we are continually expanding our distribution channels.
To find Paris Elysees Parfums products in your area you can visit this dedicated page .

What is your product return policy?

Our return policy depends on where you bought your Paris Elysees perfume. For our own e-commerce sites around the world, we have put in place return policies that comply with the regulations and laws of the countries concerned.
You can usually find this information on the “Shipping & Return of Goods” page on the site where you purchased your product.
For those marketplaces where we are present, the return policy will generally depend on the marketplace in question.
In any case, if you are not satisfied with your product, please do not hesitate to contact our Customer Service via info@paris-elysees.com or via the contact form on this website .

How to become a distributor?

Paris Elysees is always looking for high-performance partners and experts in the perfume market; if you wish to become a distributor of our cosmetics and perfumery products, please contact us via this specific email address: trade@paris-elysees.com
We will study your request and get back to you as soon as possible.