Paris Elysees Parfums Europe

Shipping and Return of Goods


On this page you will find information about the shipping of orders placed on this website as well as our return policy.
Please read this information before placing an order on our website.

Shipping and Return of Goods Paris Elysees Parfums

Shipping

We ship orders placed on this website to the following countries:

Belgium,
France,
Luxembourg,
Germany,
Netherlands,
Austria,
Italy,
Spain,
Poland
Portugal

Paris Elysees Parfums applies a single cost for shipments to these countries, which is €3 per shipment. Packages are sent using either French Post (Colissimo) or Belgian Post (Standard parcel) and we send you a tracking number for each shipment. We ship your orders from our logistics centre in Mouscron, Belgium, at the French border. Packages shipped usually arrive at your home within 48 hours (working days). For other countries of destination, we will have to apply special rates according to your order, so please contact us .
Free delivery for orders over 50€.

Return

We accept returns of goods sold on this website up to 30 days after the placement of the order. Except for hidden defects or defective product(s), the ordered product(s) must not have been used or opened. The returned product(s) must be in their original packaging and reach us intact at the address:

Paris Elysees Diffusion, 28 Rue de Menin, 7700 Mouscron, Belgium.

We provide you with a return form (which is not mandatory) that you can fill out and return with your order and whose link can be found here (printable .PDF format )
Please note that you are responsible for the costs of this shipment. In any case, if you are not satisfied with your order, do not hesitate to contact our customer service using the methods below:

the contact form available on our website
send an email to the address: info@paris-elysees.com
call us on the phone in Belgium: +32 56 84 84 34 14*
*Number not surcharged, rates according to operator.

standard delivery fee:
3€ in Europe.
More infos
Returns & refunds accepted
up to 30 days.
More infos
Free delivery for orders
over 50€.
More infos

Paris Elysees Parfums

Paris Elysees company has more than 30 years of history and expertise in the perfume and cosmetics industry and has sold more than 350 million units worldwide. Paris Elysees is present on all five continents.

French Fragrances

Paris Elysees Perfumes and cosmetics are original creations developed in Grasse, in the South of France, and follows the international regulation systems R.E.A.C.H.*Registration, Evaluation, Authorisation and Restriction of Chemicals and I.F.R.A.*International Fragrance Association as well as all other international norms.

Customer Service

The quality of our products and the satisfaction of our customers are our absolute priorities. Contact Paris Elysees Parfums for any request regarding our products, distribution channels or media/internet collaboration.

Paris Elysees Parfums

Paris Elysees company has more than 30 years of history and expertise in the perfume and cosmetics industry and has sold more than 350 million units worldwide. Paris Elysees is present on all five continents.

French Fragrances

Paris Elysees Perfumes and cosmetics are original creations developed in Grasse, in the South of France, and follows the international regulation systems R.E.A.C.H.*Registration, Evaluation, Authorisation and Restriction of Chemicals and I.F.R.A.*International Fragrance Association as well as all other international norms.

Customer Service

The quality of our products and the satisfaction of our customers are our absolute priorities. Contact Paris Elysees Parfums for any request regarding our products, distribution channels or media/internet collaboration.


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